Influencer relationship management: from campaign-based marketing to relationship strategy

Published on 16 July 2025 by Laureline, updated on 17 July 2025 | Reading time : 5 min

How can you capitalize on your best creators? How can you avoid starting from scratch every time? And how can you better forecast (and justify) your influencer budgets?

For many brands, influencer marketing is still a short-term activation channel. Campaigns follow one another, but data is scattered, relationships are rarely nurtured, and performance is hard to model.

Today, the most advanced brands are shifting to a more structured logic: influencer relationship management (IRM). The idea: stop managing just campaigns, start managing a long-term creator portfolio.

In this article, we explain how to implement a strong IRM strategy, and how a tool like Stellar can help you scale it.

Table of contents

TL;DR: Multiplying collaborations without proper follow-up leads to loss: loss of efficiency, coherence, time, and budget. Influencer relationship management (IRM) means managing your creators as long-term partners, not one-off service providers.

A good IRM strategy is built on 4 pillars: centralizing information, choosing the right influencers, personalizing the relationship, and structuring your talent base. The result? Less friction, more impact, and a portfolio of influencers you can activate over the long term.

Centralize your campaigns with Stellar.
Stellar, the #1 platform for managing and optimizing your campaigns, and finding the perfect creators.

What is an IRM strategy?

IRM means considering influencers not as one-off providers, but as strategic partners. It’s about structuring and optimizing how you manage creator relationships at every stage: identification, onboarding, tracking, loyalty, and performance measurement.

The goal: evolve your campaigns into a model that’s more efficient, more consistent, and more profitable over time.

Why build long-term creator relationships?

  • Stronger editorial alignment: a creator who regularly collaborates with you knows your tone, key messages, and products.

  • Less time spent sourcing: by reusing already-approved profiles, you reduce time spent on scouting, vetting, and onboarding.

  • Higher engagement rates: formats co-created with invested creators spark more interest and reactions, thanks to smoother brand integration into their universe.

  • Long-term vision for your activations: you can track each creator’s performance over time, identify the most effective profiles, and manage your influencer budgets more clearly.

The pillars of strong influencer relationship management

1. Centralize information to improve efficiency

When briefs are shared by email, approvals via WhatsApp, and timelines live in Excel, things quickly get messy. Delays, duplicates, missing info… relationships suffer, and campaign oversight does too.

To bring structure, it’s crucial to create a single collaborative workspace that gathers briefs, timelines, delivered content, feedback, and approvals.

This gives everyone on the team a clear picture of where each collaboration stands—even in case of handovers or campaign changes.

➡️ The Stellar tool lets you centralize all your collaborations within the Projects module, with clear tracking of deadlines, briefs, deliverables, and budgets. A shared foundation that streamlines organization and strengthens relationships.

centralize information with a dashboard

2. Bet on the right profiles from the start

A successful relationship always starts with the right match.

Working with the right influencers means knowing what you’re looking for (awareness, conversion, image), and going beyond numbers to find creators who truly resonate with your target audience.

That means analyzing:

  • Their editorial line (authenticity, tone consistency, production quality)

  • Their audience makeup (age, interests, location…)

  • Their collaboration history (direct competitors? complementary brands?)

  • Their real engagement (not just reach)

➡️ The Discovery module in Stellar lets you search and filter more than 50 million profiles using precise criteria: audience demographics, interests, past performance, etc. You can also find creators who already mention your brand via our social listening tool, or discover similar profiles to the ones already performing well.

3. Personalize the relationship to boost engagement

Creators are constantly approached. What grabs their attention is a brand that knows their universe, values their ideas, and maintains the connection beyond just campaigns.

This means having a deep understanding of the creator: their interests, stances, tone, and most active periods… The finer your knowledge, the more natural and effective the relationship becomes.

➡️ The Influencers module in Stellar gives you a complete view of each profile: values, editorial style, audience, collaboration history, similar creators… All the data you need to personalize your messages, briefs, and even project proposals.

reinforce engagement two hands holding

4. Organize your creators to stay agile

organize influencers post its and pens on desk

The more your influencer strategy grows, the more visibility you need over the profiles you activate regularly.

Which creators were used for which campaigns? Which topics are already well covered? Which segments still need exploring?

Structuring your talent pool helps spread out your efforts, avoid redundancy, and respond faster to new creative, business, or product needs.

➡️ With Stellar, you can easily find creators already activated across your campaigns, group them by campaign type, and identify new profiles similar to those that perform well, thanks to the lookalike feature in Discovery.

In practice: how to activate IRM in your organization

Here are the key steps to professionalize your influencer relationship management:

  1. Set a clear strategy: what are your long-term goals with creators (awareness, image, conversion)?

  2. Map your current base: who are your recurring creators? What are their performance levels and strengths?

  3. Choose the right tools: a platform like Stellar lets you manage the entire relationship cycle from one interface, with collaborative workflows between teams.

  4. Measure continuously: integrate relationship analysis into your reporting. Performance isn’t just about the campaign—it builds over time.

  5. Reward loyalty: offer your top-performing creators special conditions, early access, or co-creation opportunities.


How Stellar helps you structure your IRM strategy

With its four complementary modules (Discovery, Influencers, Projects, and Reports), Stellar lets you professionalize every step of influencer relationship management—from discovery to reporting.

  • Identify the right profiles, thanks to a highly precise search engine (audience, affinities, performance) and similar profile suggestions

  • Understand your creators better, with enriched profiles (values, tone, content, past collaborations, fake follower detection…)

  • Manage each collaboration in a dedicated space, including briefs, deliverables, exchanges, product sends, promo codes, etc.

  • Measure long-term performance, by creator, project or campaign, with detailed performance analysis (engagement, traffic, sales, EMV…)

  • Forecast and optimize your budgets, with ROI simulation tools and performance projections

  • Structure your creator base, by capitalizing on activated profiles and simplifying the discovery of new aligned talents


Key takeaway: make relationships your competitive edge

Switching to an IRM strategy means embracing more coherence, performance, and long-term value in your influencer marketing. Here’s the key to remember:

  • The effectiveness of influencer strategy no longer depends on volume, but on the quality of relationships built with the right creators.

  • IRM helps build a solid, actionable, and consistent talent portfolio over time.

  • To succeed, you need to centralize communication, personalize briefs, organize your creator base, and track performance over time.

  • Tools like Stellar make this relationship-based approach easier – combining data, structure, and operational efficiency.

Just like in every other field, in influencer marketing, it’s relationships that generate value.

This article is brought to you by Stellar

Stellar is a SaaS platform for influencer marketing, developed by the French-Belgian company Stellar Tech, and used in over 35 countries. Leveraging artificial intelligence, including social listening and sentiment analysis, Stellar enables companies to run influencer marketing campaigns in a simple and informed way. The platform helps identify relevant ambassadors, analyze their profiles and audiences, manage campaigns, as well as predict and measure the performance and ROI of these campaigns on social networks.
They trust us: La Redoute, Disney, Heineken, Air France, Garmin France, Wurth France, Sonos Europe… as well as agencies such as Ketchum, Revolvr, and Bolt Influence.

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